Lucy Flynn

Hot glue gun burn to arm

The woman burnt her arm on hot glue that was leaking from a glue gun she had been using for packaging.  Believing that the accident was not her fault and could have been avoided by the employer, the woman contacted Graysons to see if she could claim compensation.

Employer disuputed liability for hot glue gun burn

Lucy contacted her employers about the accident but it disputed liability and directed the claim to the employment agency, through which the woman obtained the work.   The employment agency also disputed fault ,however Lucy was successful in the claim against the employer against which the original claim had been made.

Success using photographic evidence

By the time Lucy was able to negotiate the case with the employer, the woman had returned to Lithuania and so it was not possible to obtain a medical report.  Lucy made the claim based on photographic evidence alone.

Amongst other issues, Lucy claimed that the employer had:

• failed to provide and maintain suitable plant and equipment
• failed to provide a suitable and safe place to work or a safe system of working
• failed to provide proper training and/or instruction
• failed to carry out proper risk assessments as required by Regulation 3 of the Management of Health and Safety at Work Regulations 1992
• failed to provide the client with proper health and safety training

Lucy then negotiated a settlement of £1,500 with Ikea and the client was delighted.