Last updated on November 5th, 2020 at 12:08 pm
In line with the recent Government announcement of a further lockdown effective from 5 November to 2 December, our offices will be closed to clients and visitors.
We have established a COVID safe working environment at our offices.
Some key administration, management and support staff are working in the offices.
Our Solicitors, Executives and Paralegals handling client matters will be working from home, with access to the offices on a restricted rota basis, where necessary and appropriate to deliver client service. By operating this rota system, we are limiting numbers of staff in the offices at any given time, consistent with Government and Public Health Guidelines.
When working from home, our Solicitors, Executives and Paralegals have telephone, email and video conferencing facilities available to them and have full access to our computer case management systems and can manage client cases accordingly.
Direct dial and email addresses will reach our Solicitors, Executives and Paralegals when working from home. Clients are encouraged to use these contact arrangements for their own convenience and to assist the person dealing with their case.
We have posted various updates regarding our services and how these can be accessed whilst restrictions are in place. These are detailed in the Coronavirus/COVID-19 menu.
We will continue to publish updates on our website and by way of general email and/or SMS messaging where appropriate and through our social media channels. We are grateful to clients and business colleagues for their understanding and support whilst restrictions continue and for their acceptance of the decisions we have made and the policies we have put in place in accordance with Government and Public Health directives.
In the meantime, we are doing everything we can to maintain the levels of service we expect to give.
We will review our arrangements for clients and visitors and our staff when the Government reviews the national November lockdown arrangements.
Thank you for your continued co-operation.
With Best Wishes.