Ms W was at Rock City in Nottingham when the incident happened.  At about 10.30pm, Ms W returned to the bar area after going to the toilet and she slipped and fell forwards onto her hands.  The floor was wet with what appeared to be spilled drinks, but there were no warning signs and no one was cleaning the spillage up.  Ms W reported the accident to Rock City, but no action was taken.

Tracey takes on case

Feeling that the accident was not her fault, and after suffering pain for some weeks, Ms W contacted Graysons to see if she could claim compensation from Rock City and Tracey took up her case.  Tracey contacted DHP Family Ltd (of which Rock City is a trading company) but it denied responsibility for the accident, saying its housekeeping policy was reasonable.  Tracey issues court proceedings and a trial date was listed in 2017.  Meanwhile, Tracey made an offer to the company to settle the matter for £6,500 and it eventually agreed to pay, accepting that it was at real risk of being unsuccessful in defending the case in court.

Tracey wins compensation for slipping on liquid

Ms W was delighted with the award and Tracey’s service, saying:

“I am speechless. Thank you so much. I really wasn’t expecting this, it is great news! Thank you for all your support and back and forth communication with me. I am truly over the moon!”

If you have been injured in an accident and you feel that it was not your fault, contact our experts now.  We will assess your case, offer a realistic view on the likelihood of success and use our expertise to help ensure that you get the best result possible.

You can find out more about claiming compensation for accidents that happen in public places on our website.